We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
looks like it will hold up to normal use for a long time.
pretty handy for shaping, I see this a something more good for teens/young adults who are new to shaving and don't want an ugly bread line. For people who can shave well, you can probably save the money.
Customer care is awesome as well! Took the time to make sure I received my product and that I enjoyed it as well. Made sure I was happy with my investment!
Since receiving this product, I have been able to shape my beard more efficiently and quickly!
I really enjoy the product
This was a gift for my husband. We just received it yesterday. He likes the idea of the beard shaper but, has not used it yet. It seems to be a well made product; I hope it deems useful for future trimmings. I believe the website contains more information on how to use this shaper as well.
I don't find it very difficult to position on my face and I like how precise the line ups are that you get with it.
Very basic. If you just want a simple mechanism to help with getting a straight line around your neck, it'll do
I have a thick beard so trying to get an even trim on both sides is always a challenge. This little tool is great for that!
I didn't expect much. So I'm not disappointed. A template for shaving edges and curves is nice.
I actually like this product a lot... it really helps with the effort of shaping your beard or making straight lines!
This works exactly the way I had hoped.
I bought this for my boyfriend as a last minute stocking stuffer for Christmas and he loved it.
Used it one time so far. Does include an instruction sheet that was helpful.
Want your beard to look sharp? Tired of being mismatched? This beard trimming tool is perfect to help keep everything looking sharp and lined up. Easy to use and does a great job of keeping your beard neat and tidy.
This is a great little tool. The packaging was nice and it's made from a durable plastic.
Takes some time to master. Makes crisp lines so make sure you measure correctly or you'll be able to tell if they are uneven. Also, I'm not too big on the super defined lines (sharp), I usually fade it for a more natural look. I use it less frequently for that reason. Good product.
Well protected during shipping. Strong plastic! Looks and feels amazing! Great product and great value for money! The seller is very kind!
This is amazing product for all this with untamable beards. It allows you to shape it up with a nice line like a pro, stay out of the barbers chair so frequently. Definitely will recommend this to my friends & family.
I love it works perfectly for me. helps me save 5 bucks at the barber shop :) you just need to get used to it.
I purchased the beard shaper as a birthday gift for my boyfriend. He used it for the first time last night. It made shaping his beard easier and quicker than hand shaping.
Owned 3 months. Used 15 times. This is a handy little tool too keep your facial hair lines neat and crisp. It works well and has a multitude of functions.
This is an effective beard styling tool. It has the correct contours for trimming the neck, checks and jaw line. It is also a sexy black color.
Item arrived on time. Well packed, no damage, fit's the store's description. I highly recommend the item and the seller.
Bought this for my husband so he may easily maintain his beard without worrying symmetry. This is well made and the design is simple but ingenious. The reason why I only give it a 4 star is because I find it overpriced.