How to choose the correct size:
Step 1. Please measure your foot length carefully, when you choose the size.
Step 2. Please choose the correct size according to your foot length
For example, if your foot length is 26.3cm, you should choose the size 42.
Step 3. If you are not sure of the correct size, you can click Contact Us!!!
Feet length=Insole length-(0~1.5) cm
NOTE: Don’t choose the size based on the Insole length and Outsole length!
Size 38 = Foot Length 23.8cm
Size 39 = Foot Length 24.4cm
Size 40 = Foot Length 25.0cm
Size 41 = Foot Length 25.6cm
Size 42 = Foot Length 26.3cm
Size 43 = Foot Length 26.9cm
Size 44 = Foot Length 27.6cm
Size 45 = Foot Length 28.2cm
Size 46 = Foot Length 28.9cm
Size 47 = Foot Length 29.5cm
Size 48 = Foot Length 30.2cm
Size 49 = Foot Length 30.6cm
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect, this is the second time I have asked for them.
Great quality sneakers I recommend to everyone.
Well packed. The Size fits. everything is fine.
They are very comfortable and very nice
Very small for the sise
Size is slightly small, 1 size smaller than normal, a narrow foot. Very light, from Eva. Like slippers.
bien
Shipped faster than expected
Fast delivery thanks to the store
Sneakers are great...!!! It's worth your money... but be careful when determining your size... 43 their Chinese inner insole size is 27.5 cm 42 size their Chinese shooting size 26,5 cm shoes are not wide. look very beautiful... not leather, white color is very nice, very light... recommended product and store
Came tight, can you send a bigger number?
Perfect. Cute
The shoes are light but for the summer it's very good. Fast delivery, for the pry they are really very well
Good morning, many thanks, I received the product, I liked it a lot, they were very good, and apart from that, they arrived earlier than I expected
The order arrived two weeks earlier which is nice. The product is as described, but the smell is worth it, it will have to be kept outside for a couple of days.
the quality corresponds to the price. Not bad. Very fast delivery.
The shoes arrive neat and accurate
Happy with it
Very fast shipping and size is perfect. True to sizes
Normally I wear 44, I bought 47 and they are a bit big. I will wear them though probably not too long;) because price = quality but 46 were perfect.